Effective Date: 19th February 2025
1. Introduction
Welcome to Pixelysis Agency. This Privacy Policy outlines how we handle, use, and protect your personal information when you use our subscription-based services, ensuring compliance with the General Data Protection Regulation (GDPR). By engaging with our services, you consent to the practices described in this policy.
2. Information We Collect
We collect various personal data including your name, email address, payment details, address, company name, and contact number when you interact with forms on our website. We also gather usage data like your IP address for payment processing through Stripe, analyzing website performance with Google Analytics, and enhancing our service delivery. This usage information is generally non-personal but can sometimes be linked to personal identifiers if you interact with certain site features or engage with us on social media.
3. How We Collect Information
We collect information directly from you through subscription forms on our website. Payment processing involves Stripe, which directly collects your payment information. We employ cookies and similar technologies via Google Analytics on our Framer website to gather non-personal data about site interactions. Social media platforms might also collect usage data when you engage with our presence there, providing us with anonymized or aggregated statistics.
4. How We Use Your Information
We use your personal data to provide, maintain, and improve our services, which includes contacting you about your subscription, support, or inquiries. With your explicit consent, we might use your information for marketing, sending you promotional materials or updates about our services. We analyze usage data to understand user behavior for enhancing our services and user experience.
5. Legal Basis for Processing
Under GDPR, we rely on the following legal bases for processing your personal data:
Contractual Necessity: For providing services you've subscribed to.
Consent: For marketing activities or when you opt into receiving communications from us.
Legitimate Interest: For analytics and improving our service, provided these interests are not overridden by your data protection rights.
Legal Obligation: Where we need to comply with a legal or regulatory requirement.
6. Sharing Your Information
Your personal data is not sold or rented to third parties. However, we may share it with:
Stripe for payment processing, governed by their privacy policy.
Google Analytics for website analytics, managed under Google's privacy practices.
Airtable if used for data management, under their privacy policy.
With your explicit consent, we might share your testimonials or reviews on platforms or in marketing materials, which might include personal identifiers like your name or company name, subject to the privacy policies of those platforms.
Social network providers might collect usage data for providing us with performance statistics, anonymized unless you've consented to their data practices.
These entities are bound by confidentiality or operate under their privacy policies.
7. Data Security
We ensure data security through encryption used by service providers like Stripe and Framer, secure server storage with access controls, and regular updates to our security protocols. Despite these measures, no method of internet transmission or electronic storage is entirely secure.
8. Your Data Protection Rights Under GDPR
You have the following rights:
Right to Access: Request a copy of your personal data.
Right to Rectification: Ask us to correct inaccuracies in your data.
Right to Erasure: Request deletion of your data where there's no overriding reason to keep it.
Right to Restrict Processing: Ask us to limit how we process your data.
Right to Data Portability: Receive your personal data in a structured, commonly used format and to transmit those data to another controller.
Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Withdraw consent for data processing at any time, particularly for marketing activities.
To exercise these rights, please contact us at hello.pixelysis@outlook.com. We will respond within one month.
9. Cookies
We use cookies for analytics to understand site interactions and functional cookies to remember your preferences. You can manage cookies through your browser settings, but this might impact your site experience. For more control, consider using privacy extensions or opt-out tools from third-party providers.
10. International Data Transfers
Our website server is hosted in the United States, meaning your data might be processed outside Malaysia. We ensure that such transfers are conducted with adequate safeguards.
11. Data Retention
We retain personal data only as long as necessary for the purposes it was collected:
For service delivery, until you unsubscribe or no longer need our services.
For legal obligations, adhering to required retention periods.
For marketing, until you withdraw consent.
12. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect their personal information. If we find we have such data, we will remove it promptly.
13. Changes to This Privacy Policy
This Privacy Policy may be updated periodically. We will not notify you of these changes, so we recommend checking this policy regularly to stay informed about our privacy practices.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at hello.pixelysis@outlook.com. We are committed to addressing your privacy concerns effectively.