Frequently Asked
Questions
What is the turnaround time for all services?
We has a dedicated page for listing out all service turnaround time, please check the link below.
Why we use subscription for our services?
On-demand Request - Every request works like a in-house designer
All materials are managed by a single dedicated individual -
Predictable Costs -
Best equality for both parties - High utilization flexibility depends on users
Not only to build a brand, also maintaining a brand - A well built brand implicated broad segments and need creative material consistently and sometimes not scheduled. That's why we included a variants of services to fulfill variants needs of the e-commerce in our plans.
What is the different of 2 categories of subscription plans?
Brand Development is tailored for business that needed creative related development, such as Brand Identity Design and Packaging Design. We has workout multiple plans to covers variants of business needs in different stage and situation.
Brand Sustainable is build for business to use them to build and maintain their brand in everyday operating. And it is a much more cost effective way compare to hire an in-house designer to handle these daily creative needs.
I think I can't use all of the services.
You no need to use all of them to utilize your subscription.
Because the core value of subscription model service are on-demand, you can engage any services you need instantly like having an-inhouse deisgner. The commonly uses services (like Social Media Post Design) are build for maintaining and building your brand in long term. Some of those non frequent used services are included for handle your unexpected creative needs in daily operation. So the subscription is still worthy as long as you has demand of recurring request in commonly uses services.
Why not I do it by myself or AI tools?
Yes, everyone can get any design materials effortless in these days. But only human understand human, human needs and behavious are so complicate, not uniform and variant by different type of people. And all of the audience touchpoints of your business will be seen, view, read or use by your audience, and a good designer design material in your audience's oriented. That's why designing material that engage your target audience is the main problem that designer solve for your business.
Design is just a tools for designer to wrap their humanity sense
If there are a refund?
Yes, please check our Refund Information page for full details